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Frequently Asked Questions

About Us Q: Who is behind Glam Global UK? A: We are a genuine business registered in England under Glamglobal ltd (No: 15456055). Our headquarters office is located at 10 Cavendish Place Bath, Somerset, BA1 2UB

Q: How long have you been in business?
A: We launched our Glam Global UK website in 2022 as an authorized online retailer of our skincare products.

Ordering Q: What payment methods do you accept? A: We accept Visa, Mastercard, PayPal and other major credit/debit cards. Payment is processed when you place your order.

Q: Do you ship internationally?
A: Yes, we ship to countries globally. Applicable shipping rates and import duties/taxes are calculated during checkout.

Q: Do you offer free shipping? A: We offer free standard shipping on all UK orders over £50. This does not apply to international orders.

Q: Do you sell authentic products?
A: Absolutely. is the only authorized retailer of Glam Global UK products. Contact us if you ever have any authenticity doubts.

Q: Do your products come with any guarantees? A: We confidently back our skincare range with a 30-day money back guarantee if you are not fully satisfied.

Returns Q: What is your returns policy?
A: Items can be returned within 30 days of delivery. We refund to the original payment method once received. Original shipping fees are non-refundable.

Q: How long do refunds take to process?
A: Once inspected at our UK facility, refunds are typically issued within 5-10 business days.

Shipping & Delivery Estimates

UK Orders

Royal Mail Standard Delivery:

  • Free for orders over £50
  • 5 to 7 business days

Royal Mail Tracked Delivery:

  • Starts at £5
  • 3 to 5 business days

International Orders


  • Delivery in 7 to 14 business days


  • Estimate 10 to 21 business days

Australia/New Zealand:

  • Allow 14 to 30 business days for delivery

Rest of the World:

  • Global delivery times will vary based on destination. Please contact us directly for estimates to any country not listed above.