Frequently Asked Questions
About Us Q: Who is behind Glam Global UK? A: We are a genuine business registered in England under Glamglobal ltd (No: 15456055). Our headquarters office is located at 27 Old Gloucester Street, London, WC1N 3AX
Q: How long have you been in business?
A: We launched our Glam Global UK website in 2022 as an authorized online retailer of our skincare products.
Ordering Q: What payment methods do you accept? A: We accept Visa, Mastercard, PayPal and other major credit/debit cards. Payment is processed when you place your order.
Q: Do you ship internationally?
A: Yes, we ship to countries globally. Applicable shipping rates and import duties/taxes are calculated during checkout.
Q: Do you offer free shipping? A: We offer free standard shipping on all UK orders over £50. This does not apply to international orders.
Q: Do you sell authentic products?
A: Absolutely. GlamGlobal.co.uk is the only authorized retailer of Glam Global UK products. Contact us if you ever have any authenticity doubts.
Q: Do your products come with any guarantees? A: We confidently back our skincare range with a 30-day money back guarantee if you are not fully satisfied.
Returns Q: What is your returns policy?
A: Items can be returned within 30 days of delivery. We refund to the original payment method once received. Original shipping fees are non-refundable.
Q: How long do refunds take to process?
A: Once inspected at our UK facility, refunds are typically issued within 5-10 business days.
Shipping & Delivery Estimates
UK Orders
Royal Mail Standard Delivery:
Royal Mail Tracked Delivery:
International Orders
Europe:
USA/Canada:
Australia/New Zealand:
Rest of the World: